Tech Support Virtual Assistants Keep Your Systems Running

Get Matched with a VA Today

From software support to website updates and basic troubleshooting, our Technical VAs provide dependable, day-to-day IT help—without the high cost of hiring in-house.

Technical VA Services

What a Technical
VA Can Do for You
Help Desk Support

Respond to basic IT requests, troubleshoot issues, and escalate when needed.

Software Setup & Maintenance

Configure user accounts, install tools, and manage basic system access.

Website Updates

Assist with CMS updates, plugin checks, and content uploads.

Product & App QA

Test new features, log bugs, and help maintain product quality.

Tech Documentation

Create and update how-tos, SOPs, and user manuals.

System Monitoring

Track uptime, flag issues, and perform routine checks.

Ticket Management

Organize and respond to internal or customer tickets.

Tool Integration Assistance

Support integrations between platforms like Zapier, HubSpot, and CRMs.

Scalable Tech Support

Technical VAs That Blend Into Your Workflow

SmithAssist Technical VAs bring calm, capable support to your IT, software, or product operations. Whether you're a growing SaaS company, an agency juggling platforms, or a startup scaling your tool stack, our tech-trained VAs are ready to assist.

From Tier 1 support to platform updates, we’ll match you with someone fluent in your tools and ready to take on technical tasks with accuracy and speed.

682555dc8b098e30d81fd52d_badge-check Tool-Literate
682555dc8b098e30d81fd52d_badge-checkProcess-Driven
682555dc8b098e30d81fd52d_badge-check Skilled in SaaS
682555dc8b098e30d81fd52d_badge-check Communicate Clearly
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Copy of 5.0 (13)

Why Choose a SmithAssist Technical VA?

We recruit Technical VAs with hands-on experience in support, QA, and backend admin—trained to plug into your systems, ask smart questions, and keep your operations flowing. They’re not just reactive—they’re reliable, resourceful, and proactive.

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Get Tech Help Without the Ticket Lag

  • Familiar with platforms like WordPress, Zendesk, HubSpot, Jira, and more

  • Strong written English for clear tickets and documentation

  • Trained in troubleshooting workflows and support queues

  • Backed by ongoing training and an operations support team

Book a Meeting Today

Hear from Our Partners

What Clients Say About Us

Our clients' testimonials reflect our dedication to exceeding expectations and delivering impactful, tailored solutions.

Technical Support That Just Works

Let us match you with a skilled Tech VA who can take on backend tasks, software support, and product upkeep—so your team can stay focused on big moves, not bug fixes.

Book a Free Discovery Call