eCommerce Virtual Assistants That Keep Your Store Running and Sales Moving

Get Matched with a VA Today

From product listings to order tracking and customer inquiries, our VAs help your eCommerce business stay fast, accurate, and fully supported—day in, day out.

eCommerce VA Services

What an eCommerce VA Can Do for You
Product Listing & Updates

Add and optimize product descriptions, pricing, and metadata.

Order Processing

Track orders, update statuses, and coordinate with fulfillment teams.

Customer Service

Respond to buyer inquiries, handle returns, and manage support inboxes.

Inventory Coordination

Monitor stock levels, flag low inventory, and help with restock planning.

Marketplace Management

Maintain listings on platforms like Amazon, eBay, Lazada, or Etsy.

Review Monitoring

Track ratings, respond to feedback, and escalate issues.

Basic Image Editing

Resize and upload product photos using Canva or basic tools.

Sales Report Compilation

Pull daily, weekly, or monthly sales data for team review.

Scalable Store Support

Your Behind-the-Scenes eCommerce Team—Done-for-You

SmithAssist eCommerce VAs handle the repetitive tasks that slow your growth—so you can focus on scaling products, partnerships, and revenue. We recruit and train VAs familiar with store platforms, customer workflows, and marketplace tools.

Whether you're a Shopify startup or a multi-channel brand, we’ll match you with a VA who keeps things moving with speed and precision.

682555dc8b098e30d81fd52d_badge-check Familiar with eCommerce Platforms
682555dc8b098e30d81fd52d_badge-checkResponsive to real-time orders
682555dc8b098e30d81fd52d_badge-check Comfortable with Admin Tools
682555dc8b098e30d81fd52d_badge-check Trained to follow your SOPs
Copy of 5.0 (10)
Copy of 5.0 (11)

Why Choose a SmithAssist eCommerce VA?

Every SmithAssist VA is trained to keep your storefront clean, responsive, and buyer-friendly. We combine process discipline with eComm know-how—so your brand stays consistent, your orders stay on track, and your customers stay happy.

five-stars-icon-on-transparent-background-free-png
From Listings to Logistics, We’ve Got You Covered

  • Experience with fulfillment coordination and inbox triage

  • Clear communication and detail-focused task handling

  • Aligned with your store’s tone, tools, and support levels

  • Backed by SmithAssist’s internal team for training and QA

Book a Meeting Today

Hear from Our Partners

What Clients Say About Us

Our clients' testimonials reflect our dedication to exceeding expectations and delivering impactful, tailored solutions.

eCommerce Help That Delivers—Literally

Let us match you with a skilled eCommerce VA who can help you sell more, stress less, and stay ahead of customer expectations.

Book a Free Discovery Call